Last updated: June 4, 2026

Horuru operates this store and website, including related information, content, features, tools, products, and services, to provide you with a curated shopping experience. Our store is powered by Shopify, which helps us provide these services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, make a purchase, or communicate with us.

By using or accessing our services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another person. Depending on how you interact with our store and where you live, we may collect or process the following categories of personal information:

• Contact details: such as your name, billing address, shipping address, phone number, and email address.
• Financial information: such as payment method, payment confirmation, transaction details, and related billing information.
• Account information: such as your username, password, preferences, and account settings.
• Transaction information: such as products you view, add to cart, purchase, return, exchange, or cancel.
• Communications with us: such as information you provide when contacting customer support.
• Device information: such as your device, browser, IP address, network connection, and other unique identifiers.
• Usage information: such as how and when you interact with or navigate our website.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: when you create an account, place an order, contact us, or otherwise provide information to us.
• Automatically through our website: including through cookies, similar technologies, your browser, and your device.
• From service providers: when they help us operate our store, process payments, fulfill orders, provide analytics, or support customer service.
• From partners or third parties: where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

• To provide, tailor, and improve our services: including processing payments, fulfilling orders, arranging shipping, managing accounts, handling returns or exchanges, remembering preferences, and improving your shopping experience.
• For marketing and advertising: including sending promotional communications and showing relevant advertisements, where permitted by law.
• For security and fraud prevention: including authenticating accounts, providing a secure checkout experience, detecting fraud, and protecting our store.
• To communicate with you: including responding to inquiries, providing customer support, and sending order-related messages.
• For legal reasons: including complying with applicable laws, responding to valid legal requests, enforcing our terms, and protecting our rights.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business, operational, legal, or service-related purposes.

• With Shopify, vendors, and service providers who help us operate our store, process payments, provide analytics, support customer service, store data, fulfill orders, and arrange shipping.
• With business and marketing partners to provide marketing services and advertising, where permitted by applicable law.
• When you direct us, request us, or consent to our disclosure of information to third parties, such as for shipping products or using social media features.
• With our affiliates or within our corporate group, where applicable.
• In connection with a business transaction, legal obligation, subpoena, search warrant, enforcement of our policies, or protection of our rights, users, or services.

Depending on where you reside, you may have the right to opt out of certain sharing or targeted advertising uses. You can exercise your opt-out rights here: Data Sharing Opt-Out.

Relationship with Shopify

Our store is powered by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide, protect, improve, and support the services.

Information you submit through our store may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses personal information, please review the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain privacy rights through the Shopify Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our store, improve our services, and support marketing or advertising activities.

You may be able to control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Websites and Links

Our website may contain links to websites or online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy policies, security practices, and terms of use.

We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or platforms.

Children’s Data

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms may be defined under applicable law, personal information of individuals under 16 years of age.

Security and Retention

We take reasonable measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee perfect security.

We recommend that you do not send sensitive or confidential information to us through unsecured channels.

The length of time we retain personal information depends on factors such as whether we need the information to maintain your account, provide our services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to access or know: you may request access to personal information we hold about you.
• Right to delete: you may request that we delete personal information we maintain about you.
• Right to correct: you may request that we correct inaccurate personal information.
• Right of portability: you may request a copy of certain personal information and ask that it be transferred to a third party, where applicable.
• Right to opt out of sale, sharing, or targeted advertising: depending on where you reside, you may opt out of certain uses of personal information for targeted advertising or similar purposes.
• Managing communications: you may opt out of promotional emails by using the unsubscribe option in our emails. We may still send non-promotional messages related to your orders or account.

You can exercise certain opt-out rights here: Data Sharing Opt-Out.

Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations under local law, you may have additional rights, including:

• Objection to processing and restriction of processing: you may ask us to stop or restrict our processing of personal information for certain purposes.
• Withdrawal of consent: where we rely on consent to process your personal information, you may withdraw your consent at any time. This does not affect the lawfulness of processing based on consent before withdrawal.

To learn more about privacy rights related to data processed by Shopify, please visit the Shopify Privacy Portal.

Verification and Authorized Agents

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing a request, as permitted or required by applicable law.

In accordance with applicable law, you may designate an authorized agent to make a request on your behalf. Before accepting a request from an agent, we may require proof that you authorized the agent to act on your behalf and may require you to verify your identity directly with us.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. For the EEA, you can find a list of supervisory authorities here.

International Transfers

We may transfer, store, and process personal information outside the country where you live.

If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms issued by the relevant UK authority, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal obligations, or operational requirements.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date above. We may provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or if you would like to exercise any privacy rights available to you, please contact us.

Email: horurushop@hotmail.com

Website: https://www.horurushop.com/

For the purposes of applicable data protection laws, Horuru is the data controller of your personal information.